i have been going around for quite a bit already this financial year conducting some form of compliance audit... i realised that as policy makers, we need to educate the implementers first to ensure their comprehension before we review the compliance level...also, we should be able to anticipate queries and problem faced by them before we are able to brand anyone non-compliant...
so, i tell them to post their queries to the policy makers and i assure them no question is a stupid question.... as i said it i realised that there is so much truth in it.... it is easy for us to label a question as stupid question but from the point of the person who asked the question, it is a genuine concern... it is only when you address people's concerns will you be able to impart all that you want them to understand.... if there is a hanging question at the back of their mind, they will never be able to absorb any of what i am disseminating to them...
some people refrain from asking questions as they themselves believe that their questions are unworthy... by being such a prejudice, they have held back themselves from learning something new and it could be something very necessary for them...and in my context it is crucial when they are the policy implementers and not policy makers...why is there an ancient saying...malu bertanya sesat jalan (if you are shy to ask, you will find yourself lost)...
and i am an adamant believer of no question is a stupid question... if you were to chide one for his question....rest assured of finding yourself in the same situation one day....
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